Mental health resources
This page is an informational list of mental health resources that Lisa has curated. These organizations are not affiliated with Hawks Hill and inclusion of any resource is not endorsement. Please note, availability within these resources as well as contact information can change. If a link is not working, please use a search engine to find the resource you are attempting to navigate to. Hawks Hill is not a crisis service or emergency center.
Immediate Crisis & Emotional Support
911 / emergency department
Call: 911
If you or someone else is in immediate danger, has made a suicide attempt, has taken an overdose, is experiencing a medical emergency, or cannot remain safe, call 911 or go to the nearest emergency department. Immediate danger, serious injury/overdose, or situations requiring emergency medical or public-safety intervention should be directed to 911. Don't wait.
National suicide and crisis lifeline
Chat: https://chat.988lifeline.org/
Call: 988
Free, confidential, and anonymous suicide risk and crisis support. You are not alone.
Rensselaer County northern rivers mobile crisis
Call: 518-292-5499
A 24/7 Mobile Crisis line (operated by Northern Rivers)
Multidisciplinary rapid-response teams are dispatched to homes, schools, and community locations to aid children and adults experiencing behavioral health crises over a 6-county area: Albany (children and adolescent services only), Rensselaer, Saratoga, Schenectady, Warren, and Washington Counties. Our goal is to safely divert clients from emergency room visits or hospital placements and to help connect clients to community resources to chart a course to future success.
veterans crisis line
https://www.veteranscrisisline.net/
Call: 988, press 1
Text: 838255
Access free, confidential support 24/7, 365 days a year. Connect with a real person qualified to support Veterans. The Veterans Crisis Line serves Veterans, service members, National Guard and Reserve members, and those who support them.
Mental Health Empowerment project (MHEP) warm line
Call: 1-800-643-7462
Peer-to-peer emotional support, coping strategies, and resource navigation (non-emergency). Free and completely confidential.
Mental health association of the southern tier (MHAST) Warm-line
https://mhast.org/programs-and-services/warm-line/
Call: 607-240-7291
Peer-to-peer emotional support and resources if needed (non-emergency). Free, confidential, 24/7 support.
Hug space
Book a call for non-emergency support that is a friendly, waiting to listen, understanding, and supportive without any judgment. Reach out whenever you need a chat or a pick-me-up, and a vision for your next steps. Free emotional support, adaptation guidance, life coaching, and career coaching.
domestic violence, sexual violence & crime
National Domestic violence Hotline
Call: 800-799-SAFE (7233)
Chat: https://www.thehotline.org/#
Text “START” to: 88788
If you or someone you know has experienced domestic violence, you are not alone. The National Domestic Violence Hotline offers free, confidential, 24/7 support.
Unity House Domestic & Sexual Violence Services
https://www.unityhouseny.org/services/domestic-violence-services/
Call: (518) 272-2370
Local Rensselaer County safety planning, counseling/support groups, advocacy, shelter, crime-victim assistance and other domestic/sexual violence services. Troy walk-in services are also available without an appointment.
National Sexual Assault Hotline
Call: 800.656.HOPE (4673)
Chat: RAINN.org/hotline
Text “HOPE” to: 64673
If you or someone you know has experienced sexual assault, you are not alone. RAINN’s National Sexual Assault Hotline offers free, confidential, 24/7 support in English and en Español. RAINN (Rape, Abuse & Incest National Network) is the nation's largest anti-sexual violence organization. RAINN created and operates the National Sexual Assault Hotline in partnership with more than 1,000 local sexual assault service providers across the country and operates the DoD Safe Helpline for the Department of Defense. RAINN also carries out programs to prevent sexual violence, help survivors, and ensure that perpetrators are brought to justice.
St. Peter's Crime Victim Services
https://www.sphp.com/services/crime-victim-services
Call: 518-271-3410
Counseling/therapy, support groups, emotional support, medical/legal advocacy and victim-compensation assistance for people affected by crime. A police report is not required for ongoing services.
veterans & first responders
vets for warriors
Call: 855-838-8255
Chat, Email, or Get a Call Back, here
You will immediately be connected to a peer who is a veteran or a member of the military community. Every conversation is 100% confidential. Everyone served is welcome to remain anonymous. Continued connection after your initial contact, for as long as it takes, until the issue is resolved.
vet Center
https://www.vetcenter.va.gov/index.asp
Vet Centers are community-based counseling centers that provide a wide range of social and psychological services, including professional counseling to eligible Veterans, service members, including National Guard and Reserve components, and their families.
hicks strong
The mission of HicksStrong Inc. is to save military lives. This organization connects veteran and active duty service members with confidential mental health therapists via telehealth, and they cover their care.
CopLine, "an officers lifeline"
Call: 1-800-COPLINE / 1-800-267-5463
A 24/7 confidential service specifically for current/former law-enforcement personnel and their families, answered by trained retired law-enforcement peers.
Rensselaer County First Responder Peer Support
https://www.rensco.com/721/First-Responder-Peer-Support
Rensselaer County is committed to supporting the health, wellness, and overall well-being of first responders. They recognize that a healthy workforce is better equipped to serve our community, which is why they prioritize programs that promote physical fitness, mental health, resilience, and a positive quality of life. There is a confidential referral form on the website and they offer peer-to-peer support groups.
LGTBQ+ Support
The Trevor Project
https://www.thetrevorproject.org/get-help/
Call: 866-488-7386
Chat: chat.trvr.org
Text "START" to: 678678
Trained counselors understand the challenges LGBTQ+ young people face and are available for support 24/7. They will listen without judgment. When you text, chat, or call, all of your conversations are confidential, and you can share as much or as little as you’d like.
grief & loss
The Community Hospice – Grief Support
https://www.communityhospice.org/services/grief-support/
Call: (518) 724-0200
Free individual/family grief counseling and grief groups for anyone who has experienced the death of a family member or friend. The deceased does not need to have been a hospice patient.
AFSP Northeastern New York – Suicide Loss Support
https://afsp.org/chapter/northeastern-new-york
Find a Support Group: https://afsp.org/find-a-support-group/
The Healing Conversations program connects people who have lost someone to suicide with trained volunteers who are themselves suicide-loss survivors; AFSP also maintains a support-group finder.
community support
211 Northeast New York
https://www.communityhospice.org/services/grief-support/
Call: 211
Text zip code to: 898-211
Housing, food, transportation, mental health, benefits, domestic violence and other health/human-service needs. Call 24/7/365, M–F 7 a.m.–4 p.m.
pregnancy & postpartum
National Maternal Mental Health Hotline
https://mchb.hrsa.gov/programs-impact/national-maternal-mental-health-hotline
Call/text: 1-833-TLC-MAMA (1-833-852-6262)
Support for pregnancy, postpartum/new parents and loved ones dealing with anxiety, depression, overwhelm or other maternal mental-health concerns. This is support/navigation rather than an emergency crisis line. Available 24/7.
Postpartum Support International
https://postpartum.net/get-help/
Call: +1-800-944-4773
PSI has peer support, support groups, provider navigation and specialized perinatal resources. It is broader than postpartum depression alone and includes pregnancy, postpartum and pregnancy-loss populations.
substance use & recovery
SAMHSA National Helpline/findtreatment.gov
Call: 1-800-662-HELP (4357)
Treatment referral and information, 24/7.
SAMHSA’s National Helpline is a free, confidential, 24/7, 365-day-a-year treatment referral and information service (in English and Spanish) for individuals and families facing mental and/or substance use disorders.
new york state Office of Addiction Services and Supports
https://oasas.ny.gov/hopeline
Call/text: 1-877-8-HOPENY (467369)
Call or text the 24/7 gambling harms and substance use HOPEline.
Rensselaer County recovery help line
Call: 1-833-467-3123
A local substance-use and recovery contact to make recovery possible.
abuse, neglect, & protective services
New York State Central Registry for child Abuse & Maltreatment:
Call: 1-800-342-3720
New York State adult protective services/elder abuse:
https://ocfs.ny.gov/programs/adult-svcs/aps/
Call: 1-844-697-3505
Call Monday-Friday, 8:30am - 8pm for suspected abuse, neglect, or exploitation of vulnerable adults.
mental health treatment & government resources
new york state Department of Mental Health
The Department of Mental Health offers a wide range of services to New York State citizens, including treatment for mental illness and substance abuse.
Rensselaer County Department of Mental Health
Call: 518-270-2800
Address:
Rensselaer County
99 Troy Road
East Greenbush, NY 12061
Capital District Psychiatric center Crisis Unit & Mobile Crisis Team
Call, 24/7: 518-549-6500
Psychiatric crisis services available in Albany County.
Address:
75 New Scotland Avenue
Albany, NY 12208
National Alliance on Mental Illness (NAMI)
Call: 800-950-6264
Text “NAMI” to 62640, or email.
In a crisis, call or text 988 (24/7).
NAMI HelpLine is available M-F, 10 a.m. – 10 p.m. ET. NAMI, the National Alliance on Mental Illness, is the nation’s largest grassroots mental health organization dedicated to building better lives for the millions of Americans affected by mental illness.